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The is specifically focused on the future welfare of consumers.


A) sustainable marketing concept
B) consumer business concept
C) societal marketing concept
D) marketing concept
E) strategic planning concept

F) None of the above
G) A) and B)

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All of the following are traditional sellers' rights EXCEPT _ _.


A) the right to use any buying incentive programs,provided they are not unfair
B) the right to charge any price for the product
C) the right to promote any product to any audience
D) the right to introduce any product in any size and style,provided it is not hazardous
E) the right to spend any amount to promote the product,provided it does not involve unfair competition

F) D) and E)
G) B) and E)

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McDonald's "Plan to Win" strategy has added healthy food options to its menu,phased out traditional artery- clogging trans fats,launched a major multifaceted education campaign,and addressed environmental issues."Plan to Win" best exemplifies which concept?


A) marketing concept
B) strategic planning concept
C) societal marketing concept
D) consumer business concept
E) sustainable marketing concept

F) A) and B)
G) A) and E)

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Several companies,some of them operating through the Internet,offer "paycheck advances." Consumers are encouraged to take out a loan against a paycheck they expect to receive in the near future.These short- term loans with high- interest rates,and high penalties for late payments,are often marketed to consumers who do not have traditional bank accounts.These companies could most easily be criticized for which of the following?


A) shoddy products
B) high- pressure selling
C) poor service to disadvantaged consumers
D) excessive markups
E) high advertising and promotion costs

F) B) and E)
G) C) and D)

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In response to charges of ,marketers point out that advertising makes much of television and radio free to users and also keeps down the cost of magazines and newspapers.


A) too few private goods
B) creating false wants
C) cultural pollution
D) high promotion costs
E) creating too much materialism

F) B) and E)
G) None of the above

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Both citizens and government agencies are part of the consumerism movement.

A) True
B) False

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Dan's Drugstore sells consumers medicine for twenty dollars that only costs two dollars to make.The store is guilty of .


A) false advertising
B) redlining
C) excessive markups
D) deceptive promotion
E) deceptive packaging

F) All of the above
G) C) and D)

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As international trade barriers come down and global markets expand,environmental issues are having impact on international trade.


A) a decreased
B) a neutral
C) a uniform
D) a stabilizing
E) a greater

F) A) and B)
G) None of the above

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Deceptive promotion differs from deceptive pricing in that deceptive promotion overstates the product's or _ .


A) true price;performance
B) features;performance
C) brand;package contents
D) packaging;costs
E) availability;package contents

F) All of the above
G) B) and C)

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Explain the practice of redlining and why it is criticized.

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Redlining is a type of economic discrimi...

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Describe and compare the three different categories of deceptive marketing practices.

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Deceptive pricing includes practices suc...

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All of the following are potential advantages of acquisition EXCEPT which one?


A) Acquisitions require little government oversight.
B) The acquisition may result in lower costs,leading to lower prices for consumers.
C) An acquiring company may improve the efficiency of an acquired company.
D) An industry might become more competitive after an acquisition.
E) The acquiring company can gain economies of scale.

F) B) and E)
G) A) and B)

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Cultural pollution could be referred to as .


A) a marketer's inability to identify a target market
B) air pollution
C) commercial noise
D) language barriers
E) redlining

F) A) and B)
G) A) and C)

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Minimizing pollution from production and all environmental impacts throughout the full product life cycle is called .


A) green marketing
B) pollution prevention
C) environmental sustainability
D) greening
E) product stewardship

F) A) and C)
G) A) and D)

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Critics claim that mortgage lenders used .Instead of staying away from people in poor urban areas,they targeted and exploited them by steering them toward subprime loans even though many qualified for safer fixed- rate loans.


A) licensing
B) reverse redlining
C) puffery
D) redlining
E) the push strategy

F) All of the above
G) A) and D)

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Sustainable marketing calls for meeting the present needs of consumers and businesses while also preserving or enhancing the ability of future generations to meet their needs.

A) True
B) False

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When major chain retailers avoid placing stores in disadvantaged neighborhoods,they are likely to be accused of the discriminatory practice of .


A) redlining
B) scrambling merchandise
C) puffery
D) licensing
E) embargo

F) A) and E)
G) A) and D)

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Advertising "puffery" is a term for .


A) innocent exaggeration for effect
B) value- added promotions
C) a straightforward promotional message
D) subliminal appeals to consumers
E) emotional appeals to consumers

F) None of the above
G) B) and E)

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Marketers respond to charges of planned obsolescence with all of the following EXCEPT which one?


A) No one is forced to buy the new product.
B) The product will eventually wear out anyway.
C) Companies do not want to lose customers to other brands.
D) For most technical products,customers want the latest innovations.
E) Consumers like change.

F) A) and E)
G) B) and C)

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How is consumer- oriented marketing different from customer- value marketing?

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Consumer- oriented marketing means that ...

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