Question 1

Which of the following are causes of poor listening?

Accepted Answer

A)  Nonverbal barriers
B)  Semantic barriers
C)  Sensing barriers
D)  ​Responding barriersE) B) and C)
F) A) and D)

Question 2

Studies show that when doctors and nurses listen,it has little to no influence on how satisfied medical patients feel about their care.​

Accepted Answer

A) True 
 B)False

Question 3

It is important that you listen for both content and tone and observe any nonverbal behaviors when listening and responding to your supervisor.

Accepted Answer

A) True 
 B)False

Question 4

The listening stage in which listeners give verbal and nonverbal feedback to the speaker is called the:​

Accepted Answer

A)  Sensing stage​
B)  Interpreting stage
C)  Responding stage
D)  ​Memory stageE) A) and B)
F) All of the above

Question 5

Which generational group was raised in post-World War II,are competitive,and committed to taking charge and working hard to succeed?​

Accepted Answer

A)  Traditionalists​
B)  Baby Boomers
C)  Generation Xers
D)  ​MillennialsE) B) and D)
F) A) and B)

Exam 4: Effective Listening

Which of the following are causes of poor listening?