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The refusal to buy the products or services of an "offending" company is a


A) corporate crisis strategy.
B) recall.
C) boycott.
D) media relations tactic.

E) C) and D)
F) A) and D)

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An aspect of corporate responsibility that is gaining momentum is


A) transparency.
B) partnering with non-profit organizations.
C) concern for the environment.
D) meetings with industry and financial analysts.

E) B) and D)
F) B) and C)

Correct Answer

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Marketing communication refers to:


A) any PR activity.
B) supporting the marketing and sales objectives of a business.
C) marketing the company's communication efforts.
D) corporate marketing.

E) A) and B)
F) All of the above

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Which one of the following is a good example of "cause-related" marketing?


A) allocating a percentage of sales to restore the Statue of Liberty
B) a 10-city tour by the company president
C) distribution of a country-western music tour
D) distribution of writing pads to schoolchildren

E) C) and D)
F) A) and B)

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Customer service is considered:


A) essential for customer loyalty.
B) the "front line" of public relations.
C) necessary only when there is a problem.
D) false advertising.

E) A) and B)
F) A) and C)

Correct Answer

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Corporate sponsorship is primarily a form of


A) cause-related marketing.
B) investor relations.
C) media partnership.
D) ingratiation.

E) A) and B)
F) A) and C)

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The newest trend in product publicity is product placement.

A) True
B) False

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In an integrated communications program,public relations activities are often geared to obtaining early awareness and credibility for a product.

A) True
B) False

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According to PRWeek,being proactive is important because


A) it inspires emotion.
B) it allows you to works with groups to achieve solutions, not publicity.
C) it allows you to get emotional with advocacy groups.
D) you can work with people making threats.

E) A) and D)
F) None of the above

Correct Answer

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