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Exam 10: Production and Operations Management

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Question 31

Multiple Choice

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How can a firm best protect itself against an interruption in the supply of parts?

A) Select suppliers through a competitive bidding process.
B) Use suppliers from the city where the firm is located.
C) Maintain more than one supply source.
D) Transport the parts using the firm's transportation vehicles.

E) A) and B)
F) None of the above

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Question 32

Multiple Choice

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MATCHING Complete the following using the terms listed. -_____ describes a good or service free from deficiencies.

A) production
B) computer-aided design (CAD)
C) quality control
D) production and operations management
E) inventory control
F) quality
G) computer-aided manufacturing (CAM)
H) benchmarking
I) utility
J) production control
K) materials requirement planning
L) make,buy,or lease decision
M) just-in-time (JIT) system

N) I) and K)
O) B) and D)

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Question 33

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Mass production is highly efficient for producing small quantities of unique items.

When a company looks to an established,superlative product as a guide for its new product,it is ________.

Which of the following would least likely be purchased on a long-term contractual basis?

A production system that combines a number of raw materials or parts into a finished product or changes raw materials into completely different finished products is known as ________.

A company uses raw materials to produce a product.The company is creating time utility.

Describe the differences between mass production,flexible production,and customer-driven production.

The sole purpose of a successful production planning process is to ensure customer satisfaction.

Which production system is Smith-Kline Beecham using when it combines calcium carbonate,simethicone,corn syrup,and other ingredients to make Tums Plus?

The production manager in a manufacturing company divides employee work into small segments so each employee can concentrate on just a few tasks.This manager is involved in ________.

Harriet uses a computer-based production planning system by which a firm can ensure that it has needed parts and materials available at the right time and place and in the correct amounts.Harriet uses:

Sakura is a production manager and has decided that grouping machinery and equipment according to their functions works best at her company.What layout is her company using?

The critical path in a PERT diagram illustrates the sequence of operations that requires the longest time for completion.

Isaac's job involves setting up well-designed procedures for coordinating people,materials,and machinery for the production of mesh filters.Isaac is involved in ________.

Engineers at Ford Motor Company use computers to build new car models in the virtual world before they are ever built in automobile plants.These engineers are using ________.

Creators of Kittyland Theme Park decide upon a location in San Francisco because the area generally promises sunny,warm weather year-round for visitors.This is an example of considering physical variables.

Managers should maintain access to only one-two supply sources.

________ is the phase of production control that determines the sequence of work and specifies where and by whom each aspect of production will be performed.

Trisha owns a line of hand-made purses.She is paid in advance and creates items that are custom made according to her clients' specifications.Trisha uses a system of customer-driven production.