Question 1

If an employee disputes policies on the grounds that they violate state and federal laws,he/she can go outside the organization for help to file a lawsuit.

Accepted Answer

A) True 
 B)False

Question 2

Historically,if the organization and employee do not have a specific employment contract,the employer or employee may end the employment relationship at any time.This is referred to as the _____ doctrine.

Accepted Answer

A)   force majeure
B)   laissez faire
C)   employment-at-will
D)   due process
E)   implied in factF) A) and E)
G) B) and C)

Question 3

The availability of outplacement counseling while an employee is being encouraged to leave the organization,promotes a sense of fairness on discharge.

Accepted Answer

A) True 
 B)False

Question 4

Terminating an employee for the use of illegal drugs is an example of a(n) _____ turnover.

Accepted Answer

A)   retentive
B)   external
C)   voluntary
D)   absenteeism
E)   involuntaryF) D) and E)
G) A) and D)

Question 5

A perception of _____ is a judgment that the organization carried out its actions in a way that took the employee's feelings into account.

Accepted Answer

A)   interactional justice
B)   employee turnover
C)   sourcing
D)   summary dismissal
E)   scalabilityF) D) and E)
G) C) and D)

Question 6

Employees can sue employers for wrongful discharge only if the employee was contracted under an employment-at-will.

Accepted Answer

A) True 
 B)False

Question 7

Job satisfaction is always based on an objective and complete measurement of the situation and not on perception.

Accepted Answer

A) True 
 B)False

Question 8

The _____ type of alternate dispute resolution works only to the degree that employees trust management and managers who hear complaints listen and are able to act.

Accepted Answer

A)   employee carve-out
B)   behavioral modeling
C)   open-door policy
D)   fair representation
E)   peer review systemF) A) and E)
G) B) and D)

Question 9

This process seeks to prevent misbehavior and to correct,rather than merely punish misbehavior.Identify the process.

Accepted Answer

A)   Hot-stove rule
B)   Fair representation
C)   Progressive discipline
D)   Benchmarking
E)   Peer review panelF) A) and E)
G) A) and B)

Question 10

What are the requirements that employers must meet to avoid wrongful discharge?

Accepted Answer

Discipline practices must avoid the char...

Question 11

Helen is very dissatisfied with her job situation,but she does not perceive any other employment opportunities,so she stays and spends most of the workday dreaming about nonwork matters.Which of the following behaviors is she experiencing?

Accepted Answer

A)   Physical withdrawal
B)   Psychological job withdrawal
C)   Job coasting
D)   Benchmarking
E)   Whistle-blowingF) A) and E)
G) A) and D)

Question 12

Describe how organizations contribute to employees' job satisfaction and retain key employees by providing job complexity and meaningful work.

Accepted Answer

Job Complexity: Not only can job design ...

Question 13

In the role analysis technique,the people who directly interact with the person who is filling a new role is referred to as the person's:

Accepted Answer

A)   role occupants.
B)   role managers.
C)   role set.
D)   role sitters.
E)   benchmarkers.F) A) and E)
G) C) and E)

Question 14

When conducting a workplace search,without probable cause,employers can act fairly and minimize the likelihood of a lawsuit by:

Accepted Answer

A)   hushing the company's search policies prior to the search.
B)   searching employees' workplace without their knowledge.
C)   using non-company personnel to conduct the search.
D)   conducting random searches with or without a probable cause.
E)   justifying that the organization has work rules that provide for searches.F) C) and D)
G) B) and C)

Question 15

The two sets of people in the organization who most affect an individual's job satisfaction are:

Accepted Answer

A)   subordinates and supervisors.
B)   supervisors and family members.
C)   co-workers and subordinates.
D)   supervisors and co-workers.
E)   supervisors and upper-level managers.F) A) and D)
G) A) and E)

Question 16

HR professionals can help make exit interviews more successful by arranging for the departing employee to talk to his/her supervisor.

Accepted Answer

A) True 
 B)False

Question 17

Although the rate of inflation is only 2 percent,Jessie receives a 6 percent increase in salary.She is nonetheless dissatisfied with her salary increase due to Norvin's,whose job designation is similar to Jessie's,9 percent increase.Jessie is likely to contend that there is a lack of:

Accepted Answer

A)   employment-at-will.
B)   outcome fairness.
C)   procedural justice.
D)   interactional justice.
E)   fair representation.F) D) and E)
G) C) and D)

Question 18

Write a short note on exit interviews.

Accepted Answer

In spite of surveys and other efforts to...

Question 19

Marcus has just been discharged form his work after the company he was working for started downsizing.Confused about his state of joblessness,Marcus threatens to sue the company for reparations.Which of the following programs can help the company from facing such situations from exiting employees?

Accepted Answer

A)   Outplacement counseling
B)   Employee assistance program
C)   Benchmarking
D)   Progressive disciplining programs
E)   ExpatriationF) C) and E)
G) All of the above

Question 20

Low job involvement and low organizational commitment are:

Accepted Answer

A)   essentially the same thing.
B)   examples of psychological withdrawal.
C)   examples of physical withdrawal that are related to job dissatisfaction.
D)   examples of behavior change.
E)   examples of physiological withdrawal.F) B) and E)
G) A) and B)

Exam 10: Separating and Retaining Employees

HR professionals can help make exit interviews more successful by arranging for the departing employee to talk to his/her supervisor.

Correct AnswerverifiedShow Answer

Employees can sue employers for wrongful discharge only if the employee was contracted under an employment-at-will.

Correct AnswerverifiedShow Answer

What are the requirements that employers must meet to avoid wrongful discharge?

Correct AnswerverifiedDiscipline practices must avoid the char...View AnswerShow Answer

Low job involvement and low organizational commitment are:

Correct AnswerverifiedShow Answer

This process seeks to prevent misbehavior and to correct,rather than merely punish misbehavior.Identify the process.

Correct AnswerverifiedShow Answer

If an employee disputes policies on the grounds that they violate state and federal laws,he/she can go outside the organization for help to file a lawsuit.

Correct AnswerverifiedShow Answer

Marcus has just been discharged form his work after the company he was working for started downsizing.Confused about his state of joblessness,Marcus threatens to sue the company for reparations.Which of the following programs can help the company from facing such situations from exiting employees?

Correct AnswerverifiedShow Answer

Historically,if the organization and employee do not have a specific employment contract,the employer or employee may end the employment relationship at any time.This is referred to as the _____ doctrine.

Correct AnswerverifiedShow Answer

The availability of outplacement counseling while an employee is being encouraged to leave the organization,promotes a sense of fairness on discharge.

Correct AnswerverifiedShow Answer

Write a short note on exit interviews.

Correct AnswerverifiedIn spite of surveys and other efforts to...View AnswerShow Answer

A perception of _____ is a judgment that the organization carried out its actions in a way that took the employee's feelings into account.

Correct AnswerverifiedShow Answer

Although the rate of inflation is only 2 percent,Jessie receives a 6 percent increase in salary.She is nonetheless dissatisfied with her salary increase due to Norvin's,whose job designation is similar to Jessie's,9 percent increase.Jessie is likely to contend that there is a lack of:

Correct AnswerverifiedShow Answer

In the role analysis technique,the people who directly interact with the person who is filling a new role is referred to as the person's:

Correct AnswerverifiedShow Answer

Job satisfaction is always based on an objective and complete measurement of the situation and not on perception.

Correct AnswerverifiedShow Answer

The two sets of people in the organization who most affect an individual's job satisfaction are:

Correct AnswerverifiedShow Answer

Describe how organizations contribute to employees' job satisfaction and retain key employees by providing job complexity and meaningful work.

Correct AnswerverifiedJob Complexity: Not only can job design ...View AnswerShow Answer

The _____ type of alternate dispute resolution works only to the degree that employees trust management and managers who hear complaints listen and are able to act.

Correct AnswerverifiedShow Answer

Helen is very dissatisfied with her job situation,but she does not perceive any other employment opportunities,so she stays and spends most of the workday dreaming about nonwork matters.Which of the following behaviors is she experiencing?

Correct AnswerverifiedShow Answer

Terminating an employee for the use of illegal drugs is an example of a(n) _____ turnover.

Correct AnswerverifiedShow Answer

When conducting a workplace search,without probable cause,employers can act fairly and minimize the likelihood of a lawsuit by:

Correct AnswerverifiedShow Answer

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Discipline practices must avoid the char...
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In spite of surveys and other efforts to...
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Job Complexity: Not only can job design ...
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Correct Answer
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