Question 1

Which of the following training methods uses techniques like lectures,workbooks,video clips,podcasts,and websites?

Accepted Answer

A)   group building methods
B)   hands-on methods
C)   presentation methods
D)   object class methods
E)   experiential programsF) All of the above
G) D) and E)

Question 2

Ensuring that employees are ready for training in terms of their attitudes,motivation,basic skills,and work environment is the _____ step of the instructional design process.

Accepted Answer

A)   first
B)   second
C)   third
D)   fourth
E)   fifthF) A) and B)
G) A) and D)

Question 3

_____ is a training method that coordinates the performance of individuals who work together to achieve a common goal.

Accepted Answer

A)   Simulation
B)   Internship
C)   Team training
D)   Virtual reality
E)   ApprenticeshipF) C) and D)
G) B) and D)

Question 4

What are the different stages of the instructional design process?

Accepted Answer

An instructional design process begins w...

Question 5

Along with physical elements,the training context should include emotional elements.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following statements is true of an apprenticeship?

Accepted Answer

A)   An apprenticeship does not include any classroom training methods.
B)   An apprentice can earn an income while learning a trade.
C)   An apprenticeship does not offer hands-on learning and practice.
D)   An apprenticeship cannot be sponsored by groups outside the firm.
E)   An apprenticeship is mostly used for teaching management and interpersonal skills.F) None of the above
G) A) and D)

Question 7

Filler Mayo Inc.recognizes the need for providing on-the-job training to employees whose technical skills are lacking.The company's HR department is tasked with coordinating the entire training process.This function of the HR department at Filler Mayo is called _____.

Accepted Answer

A)   requirements specification
B)   training administration
C)   training simulation
D)   orientation
E)   needs analysisF) A) and B)
G) All of the above

Question 8

Which of the following is described as a detailed description of a situation that trainees analyze and discuss and is designed to develop higher-order thinking skills?

Accepted Answer

A)   a restrictive covenant
B)   an electronic performance support system
C)   a case study
D)   a request for proposal
E)   an avatarF) B) and C)
G) A) and C)

Question 9

Which of the following is a computer-based technology that provides an interactive,three-dimensional learning experience?

Accepted Answer

A)   an electronic performance support system
B)   instructional design
C)   a learning management system
D)   benchmarking
E)   virtual realityF) B) and E)
G) A) and B)

Question 10

The management at a pesticide manufacturing company has observed a decline in quality measures.The managers ask Robin,the firm's HR manager,to investigate whether training might solve the problem.Robin conducts needs assessment and recommends a training plan.Which of the following conditions would most likely have been an observation during Robin's person analysis?

Accepted Answer

A)   Machinery and other production equipment in the firm's plant pose a hazard to the employees operating them.
B)   The goals of the firm are more focused on the specific needs of a narrow market segment.
C)   Employees of the firm's production department lack clarity in decisions regarding quality standards for manufacturing.
D)   The firm's budget for training has declined from the year before.
E)   Training programs offered by the firm lack specific goals and methods for measuring their success.F) None of the above
G) All of the above

Question 11

The last step in the instructional design process involves choosing a training method.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following processes identifies the knowledge,skills,and behaviors that should be emphasized by training?

Accepted Answer

A)   person analysis
B)   task analysis
C)   transactional analysis
D)   trend analysis
E)   regression analysisF) A) and C)
G) B) and E)

Question 13

Which of the following consists of an organization's planned effort to help employees acquire job-related knowledge,skills,abilities,and behaviors?

Accepted Answer

A)   attrition
B)   benchmarking
C)   training
D)   compensation
E)   recruitmentF) C) and D)
G) A) and B)

Question 14

Which of the following distinguishes an apprenticeship from an internship?

Accepted Answer

A)   An apprenticeship is an on-the-job training method,whereas an internship is a classroom-based training method.
B)   An apprenticeship is an unstructured training method,whereas an internship is a structured training method.
C)   An apprenticeship is sponsored by employee unions,whereas an internship is sponsored by educational institutions.
D)   Most apprenticeship programs take place in white-collar professions,whereas most internship programs occur in blue-collar jobs.
E)   An apprenticeship does not provide an income,whereas an internship provides an income while learning a trade.F) None of the above
G) B) and C)

Question 15

James,the marketing manager for an automobile manufacturer,observes frequent conflicts between two of his subordinates,Jeff and Kevin.He asks the human resource department to help,and the department's training manager,Kelly,investigates.She tells James that the two subordinates lack interpersonal communication skills,but would be likely to improve with proper training.This scenario suggests that Kelly has conducted a(n) _____.

Accepted Answer

A)   institutional analysis
B)   market analysis
C)   person analysis
D)   organization analysis
E)   instructional analysisF) B) and C)
G) B) and D)

Question 16

Stronx Consulting tests its salespeople on listening skills and then implements a training program to teach all of them to be better listeners.At the conclusion of the last training session,it conducts a posttest to measure listening skills again.Based on the results,the training manager reports that the training program increased listening skills by a significant amount.Which of the following statements represents the main weakness in the manager's conclusion?

Accepted Answer

A)   The actual impact of the training can only be evaluated by comparing the performance of employees who underwent training and those who did not.
B)   The posttest evaluated employees for the same levels of knowledge,skill,and competency as the pretest did.
C)   Posttests and pretests are very complex,and Stronx Consulting should have used a simpler form of evaluation.
D)   The duration of the training was three days,which is comparatively short when compared with the duration of many other training programs.
E)   The posttest was conducted immediately after the training program,which is too soon for accurate measurement of learning.F) D) and E)
G) A) and B)

Question 17

A client asks Tenrep Technologies to carry out a project that involves working on a software tool called POPIL,which is new to the company.The training manager in Tenrep's HR department begins by conducting a needs assessment.Which of the following methods will the manager use to identify individuals' needs and readiness for training?

Accepted Answer

A)   person analysis
B)   organization analysis
C)   task analysis
D)   trend analysis
E)   regression analysisF) C) and D)
G) A) and E)

Question 18

At All Sizes Auto,managers encourage employees to receive training and praise them when they demonstrate new skills.Employees are excited about how learning helps them succeed at work and take on more responsibility.Which aspect of readiness for training does this example describe?

Accepted Answer

A)   employee ability
B)   employees' incentive package
C)   training curriculum
D)   social support
E)   situational constraintsF) D) and E)
G) A) and C)

Question 19

Adam,a team leader at a business process outsourcing firm,tells the human resource department that a significant share of his employees are missing deadlines.The department conducts a needs assessment and tells Adam that the employees' jobs require time management skills,so a training session on time management would be likely to improve performance.In this scenario,the department's recommendations would most likely be based on a(n) _____.

Accepted Answer

A)   institutional analysis
B)   task analysis
C)   person analysis
D)   organization analysis
E)   instructional analysisF) C) and D)
G) A) and E)

Question 20

_____ is the limit on training's effectiveness that arises from the conditions within the organization.

Accepted Answer

A)   A simulation
B)   Social support
C)   A situational constraint
D)   Psychological mindedness
E)   Experiential conflictF) B) and E)
G) A) and B)

Exam 7: Training Employees

Correct Answer
verified

Which of the following is described as a detailed description of a situation that trainees analyze and discuss and is designed to develop higher-order thinking skills?

Correct Answer
verified

At All Sizes Auto,managers encourage employees to receive training and praise them when they demonstrate new skills.Employees are excited about how learning helps them succeed at work and take on more responsibility.Which aspect of readiness for training does this example describe?

Correct Answer
verified

Ensuring that employees are ready for training in terms of their attitudes,motivation,basic skills,and work environment is the _____ step of the instructional design process.

Correct Answer
verified

Which of the following training methods uses techniques like lectures,workbooks,video clips,podcasts,and websites?

Correct Answer
verified

Filler Mayo Inc.recognizes the need for providing on-the-job training to employees whose technical skills are lacking.The company's HR department is tasked with coordinating the entire training process.This function of the HR department at Filler Mayo is called _____.

Correct Answer
verified

The last step in the instructional design process involves choosing a training method.

Correct Answer
verified

Correct Answer
verified

Which of the following processes identifies the knowledge,skills,and behaviors that should be emphasized by training?

Correct Answer
verified

Correct Answer
verified

Which of the following statements is true of an apprenticeship?

Correct Answer
verified

Which of the following distinguishes an apprenticeship from an internship?

Correct Answer
verified

Correct Answer
verified

Along with physical elements,the training context should include emotional elements.

Correct Answer
verified

_____ is the limit on training's effectiveness that arises from the conditions within the organization.

Correct Answer
verified

What are the different stages of the instructional design process?

Correct Answer
verified
An instructional design process begins w...
View Answer

Which of the following consists of an organization's planned effort to help employees acquire job-related knowledge,skills,abilities,and behaviors?

Correct Answer
verified

Correct Answer
verified

Which of the following is a computer-based technology that provides an interactive,three-dimensional learning experience?

Correct Answer
verified

_____ is a training method that coordinates the performance of individuals who work together to achieve a common goal.

Correct Answer
verified

Exam 7: Training Employees

Correct AnswerverifiedShow Answer

Which of the following is described as a detailed description of a situation that trainees analyze and discuss and is designed to develop higher-order thinking skills?

Correct AnswerverifiedShow Answer

At All Sizes Auto,managers encourage employees to receive training and praise them when they demonstrate new skills.Employees are excited about how learning helps them succeed at work and take on more responsibility.Which aspect of readiness for training does this example describe?

Correct AnswerverifiedShow Answer

Ensuring that employees are ready for training in terms of their attitudes,motivation,basic skills,and work environment is the _____ step of the instructional design process.

Correct AnswerverifiedShow Answer

Which of the following training methods uses techniques like lectures,workbooks,video clips,podcasts,and websites?

Correct AnswerverifiedShow Answer

Filler Mayo Inc.recognizes the need for providing on-the-job training to employees whose technical skills are lacking.The company's HR department is tasked with coordinating the entire training process.This function of the HR department at Filler Mayo is called _____.

Correct AnswerverifiedShow Answer

The last step in the instructional design process involves choosing a training method.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Which of the following processes identifies the knowledge,skills,and behaviors that should be emphasized by training?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Which of the following statements is true of an apprenticeship?

Correct AnswerverifiedShow Answer

Which of the following distinguishes an apprenticeship from an internship?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Along with physical elements,the training context should include emotional elements.

Correct AnswerverifiedShow Answer

_____ is the limit on training's effectiveness that arises from the conditions within the organization.

Correct AnswerverifiedShow Answer

What are the different stages of the instructional design process?

Correct AnswerverifiedAn instructional design process begins w...View AnswerShow Answer

Which of the following consists of an organization's planned effort to help employees acquire job-related knowledge,skills,abilities,and behaviors?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Which of the following is a computer-based technology that provides an interactive,three-dimensional learning experience?

Correct AnswerverifiedShow Answer

_____ is a training method that coordinates the performance of individuals who work together to achieve a common goal.

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
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Correct Answer
verified

Correct Answer
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Correct Answer
verified
An instructional design process begins w...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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